Matrix launches LoneWorker device

Specialist telematics provider, Matrix Telematics has launched Matrix LoneWorker. The device provides employers with a convenient and discreet solution to protect lone workers against the daily risks of their job, at the touch of a button.

With recent statistics putting the number of lone workers attacked each day at almost 150, LoneWorker is a pocket-sized, user-friendly device that uses the latest in GPS and sensor technology to help employees working on their own stay safe while carrying out their day-to-day work.

LoneWorker delivers end-to-end real-time tracking, giving organisations the ability to monitor the movements of their staff who are out in the field and provide both parties with vital security protection. The device is ultra-sensitive to the slightest movement - if it detects unnatural behaviour or a lack of motion it can raise a warning alert. Alternatively, employees can activate an emergency button and open up a two way conversation with head office if they fear for their safety.

LoneWorker also helps organisations to report on employee activity and productivity while improving customer service. Enabling staff to record where and when jobs take place, the device can automate a company’s timekeeping and billing processes.

Geoff Ball, MD of Matrix Telematics said: “The definition of a lone worker has changed dramatically. From social workers to delivery drivers, postmen to pest control; lone workers make up almost a quarter of the UK’s working population, but the nature of their job leaves them open to a unique set of risks that employers need to be aware of.

“While most lone workers will hopefully never experience any problems, to have the peace of mind that there’s someone just at the other end of the line should they need it is a big reassurance for employees and a sensible precaution for employers to take.”

With the product able to be configured in hundreds of ways, LoneWorker can be customised to match business and employee needs. This can include the ability to send a distress call if the device records unusual activity or a lack of motion, reminders to the employee to ‘check in’ after a certain amount of time, or for a control centre to dial in and listen silently to audio from the device. All data can be integrated with a company’s CRM system which provides organisations with easy access to the information when it is required.

About the author

Geoff Ball is the Managing Director of Matrix Telematics. 

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